flyPhone - Flykicks Download tool
Click here to download

Download our PDF instruction manuals.
>> Original Firefly (for parents)
>> Original Firefly (for kids)
>> Full Glowphone Manual
>> Full Flyphone Manual

Enter names and numbers into your Original Firefly or GlowPhone phone with this easy to use Wizard.
>> Phone Book Web Wizard

Learn how to use your Original Firefly Phone with our fun demo
>> Original Firefly Video Tutorial

Need Help?

Customer Care

Before contacting our Customer Service, please review our FAQ's section as this may save you cost and inconvenience.

If you require assistance concerning our products, please contact us at:

mail info@fireflymobile.ie

Handset Repairs

Your Mobile Ltd, Somerton, Ballyboden Road, Rathfarnham.
Dublin 14 - Ireland (Please ensure that you include your return address, your SIM card and PIN, a list of numbers you want in the handset and details of the problem)

Media

Please contact us at

mail: media@fireflymobile.ie

Frequestly Asked Questions

How to use my phone? Hints, Tips and FAQ's

1. HOW DO I LOAD MUSIC ON TO THE FLYPHONE USING iTunes
2. What does "SIM FREE" mean?
3. How do I top up my call credit?
4. How do I remove the outer Skin?
5. How do I add names and phone numbers into my phone?
6. O2 SIM Text
7. I have set up the Firefly and programmed in all the numbers. My daughter can call her nana but her nana can’t call her?
8. I have used your Web Wizard to put the numbers on the Firefly but nothing has come through to the phone?
9. What is SAR and what is the SAR rating on the Firefly?
10. How do I Top up my Firefly?
11. What is the difference between SIM PIN and Phone PIN?